Overall, it's pretty good in all aspects, but the cost is slightly higher. If there is no insurance or ordinary family, it will be difficult to afford this huge medical bill. • Original in Chinese, translated by Google

😡In short, the experience with the Women Specialist Clinic Kempas Medical Centre (WSCKMC) and doctor (Too Loy Lan and Lee Chui Ling) is very terrible. Please see the following details: 1. IRRESPONSIBLE action taken to the patient by the clinic and doctor. On 12 March 2022, my wife and I visited O&G in WSCKMC in the morning, Dr. Lee Chui Ling is our first doctor and we suppose she is our main contact doctor. Later, we have confirmed an appointment with her to check on the baby on 17 May 2022. On 17 May 2022, we went to WSCKMC and noted that Dr. Lee Chui Ling no longer working in WSCKMC. Neither the WSCKMC nor any doctors including Dr. Lee Chui Ling inform us on the resignation of Dr. Lee Chui Ling and change of our doctor. Note: Dr. Lee Chui Ling is currently working in Regency Specialist Hospital. Beware of irresponsible treatment. 2. UNPROFESSIONAL doctor --- baby is around 36weeks On 17 May 2022, my wife visited the new doctor namely DR. TOO LOY LAN. The doctor spoke very unprofessionally to my wife. The following spoke by Dr. Too Loy Lan: - your baby is going to die and can't survive if born early - no idea what to do, just wait and see - can't do anything, just wait and see The doctor then ask my wife to visit again on 29 May 2022. 3. UNPROFESSIONAL doctor (DR. TOO LOY LAN) --- baby is around 37weeks - On 29 May 2022, we reached at 9.09am, there were 3 group of patient in the queue. Therefore we registered with the nurse and wait for call. However, our turn is at 10.48am. In private hospital, this waiting time is terrible. Each patient took about 30mins and there is a girl after us went in to visit the doctor before our turn. - During our turn at 10.48am, doctor help to perform the ultrasound, doctor mentioned: >>> your baby is facing up, is very difficult to give birth >>> you can't do anything, just wait and see Then later, the doctor is checking the baby and I realised the doctor actually taking quite a number of same photo repeatedly. This is weird because taking many photos at the same position with no reason, the doctor doesn't explain anything to us. After ultrasound, this takes less than 5mins. Then doctor ask us to perform another test upstair and will explain the baby to us together with the other test. After the other test, we went back to the doctor. The doctor said the test is fine and come back in 2 weeks times (which will be 39weeks). Then we wait for the doctor to continue but the doctor just keep quiet. There are also 2 nurses standing besides us and talking very loudly. Then after awhile, we asked the doctor whether there is anything to be aware and take note before baby born, such as what to prepare and what to do, way to give birth, doctor to assist in giving birth etc. The doctor responded just come back in 2 weeks times and we see how. There is no explaining and no alternative or precautions given by the doctor. The whole consultation with this doctor took less than 10mins but we waited for 1 and a half hours and there is neither explanation nor guidance provided to us (being a first time parents). We are very disappointed with this doctor TOO LOY LAN and the clinic. Wasted our time and effort in waiting and spending. The fee is the same as other private clinic but the time taken, quality of service and experience of doctor is like visiting a public hospital. Visiting a public hospital is better than visiting here.

Friendly front desk, fast service 👍👍 • Original in Chinese, translated by Google

Did my first ever in my life operation at KMC. Truly grateful to the Doctors and Nurses for their truly outstanding level of professionalism, friendliness and care towards patients. It just felt like they are caring for you just like family. Thanks to them the stay in the ward was comfortable and good and healthy food was provided too. Changed my perception completely about hospitalization. Special Thanks to Dr Teoh, Dr Chua and Dr Tea as well as all the nurses in OT and Level 4 Ward for taking so good care of me during my stay at KMC. Please continue to give the best healthcare for years and decades to come! Will definitely recommend Kempas Medical Centre as the one stop healthcare provider in Johor Bahru to everyone.

Did my body check up with Dr. Poh. Very professional and detailing every single. Giving advises and useful tips 👍🏻 Nurse is also very polite and helpful 👍🏻 Reached there 8 plus and finished consultation with lab result before 1pm 👍🏻 No worry on parking space 👍🏻

salute with dr sharifah adlena,she is very fluent in mandarin,very professional and patiently check up my baby boy. 👍👍thank you doctor ,my boy not afraid of any doctor anymore 🤭

Make appointment and wait for 30 minutes yet doctor show up. During this period din see nurse do proactive follow up the status but just chit chat and playing the phones. After that check with nurse for the doctor status, they just show inpatient face and ask to wait. After 15 minutes only inform doctor will shown up in another 30 minutes. Not really premium services but really expensive consultancy fees yet ineffective on health. Think twice before come here.

Bad service, no use to make appointment. delay for about 1 hour

I went to Kempas Medical Center ENT Clinic and got ears treatment by Dr Teoh. Memang best kliniknya. I dont have to wait long, good ambience, kind and friendly doctor and most importantly both my ears are better cleaned dan dah tak bengkak lagi. Yang lg best, super advanced ENT machines and technology facilities at the clinic, you can see the ear treatment during procedures, from monitor in front of you. Tq very much Dr Teoh and his team. I would definitely give 5 star.